Frequently Asked Questions
Everything you need to know about your Weekend Offender order, shipping, and returns.
How long does shipping take and what are the costs?
We offer standard and express shipping options. Domestic orders typically arrive within 2-4 business days, while international shipping can take 5-10 business days depending on the destination. Shipping costs are calculated at checkout based on weight and location.
What is your return policy?
We accept returns within 28 days of purchase, provided the items are in their original condition with all tags attached. Please note that for hygiene reasons, certain items like face masks or underwear cannot be returned unless faulty.
How do I know which size to order?
Each product page features a detailed size guide to help you find the perfect fit. Our clothing generally follows a standard UK fit, but we recommend checking specific measurements for our jackets and overshirts.
Can I track my order once it has been dispatched?
Yes, as soon as your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to the courier's website so you can monitor its progress.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer secure checkout via PayPal, Apple Pay, and 'Buy Now, Pay Later' services like Klarna.
Are your products authentic?
Absolutely. When you shop at the official Weekend Offender online store, you are guaranteed 100% authentic merchandise. Every piece features our signature branding and high-quality craftsmanship.